Get in touch with Renault South Africa. Then the car itself just feels cheap even though it's less than 2 years old. Contact & review Renault South Africa - rated #0 in Automotive I was assured about the quality of the Koleos, and took delivery of the vehicle on 11/02/2015. By using this website you agree to our Cookies Policy. We apologise for any inconvenience caused and assure you a response. I want this matter to be resolved . Albrecht Gründel | Johannesburg Metropolitan Area | Vice President Operations (Aftersales Marketing & Parts Distribution) Renault South Africa at MOTUS HOLDINGS LIMITED | 500+ connections | View Albrecht's homepage, profile, activity, articles bought a new Sandero plus last year August from Renault Bloemfontein. Are you looking for KWID? Prior to purchasing a used Renault, users may … Just a lowbed and loaded my car and left me without a courtesy car and I ended up missing my little girls provincial hockey trails. Renault South Africa's reply: 06 Feb 2015, 10:45. Once you bought the car there is no after sales customer service. fitting ABS as standard as recently as April 2019. When i got in to the car iv noticed that now there are plenty warning signs which I was told its because of the battery which never gave me a problem all these years only now after they have serviced the car. Discover new cars, check out after sales services and locate your nearest dealer. Pants on Fire is a social platform for customers and clients to work together to resolve issues and problems between the two parties. The Renault Kwid which is made in India and exported to South Africa with two airbags scored 2-star GNCAP rating. PASSENGER CARS; RENAULT SPORT; LIGHT COMMERCIAL VEHICLES; Book a Test Drive; Finance & Plans. Service & Maintenance Plans; Book a Service Online; Approved … AutoExpress placed Renault 11th in their reliability table, with a … All rights reserved |, Neotel Offers Bad Information to Customers, Consumers Complaints Can Make Companies Listen. Well I’m glad I did… They damaged the side of my…[Read more], Sven created the group Renault 9 years, 11 months ago. About Renault SA / Products & Services / Renault Dealers / Contact Renault SA Contact Renault SA Head Office: Province : Gauteng: City : Bruma (Head Office) Physical Address : 12 Ernest Oppenheimer Drive Bruma 2026: Postal Address : PO Box 472 Isando 1600: Telephone no : … The Consumer Protection Act is a distinct field of law and the concept is still relatively new in South Africa. Your password has been sent to the specified email address. i was not told this when I bought the car, I'm highly upset. I phone roadside assistance and they said that they will sent someone to look at the vehicle. South Africa 12, Ernest Oppenheimer Drive - Bruma 2026 - Johannesburg South Korea RSM Tower, 30, Gasan Digital 2-ro, Geumcheon-gu, Seoul, Korea 153-802 Vietnam 68 Le Van Luong, Thanh Xuan, Hanoi Argentina Fray Justo Santa Maria de Oro 1744 1414 - Capital Federal Brazil 1300 Borda do Campo - 83070-900 São José dos Pinhais Mexico Ruben Dario 281 - Piso 20 - 11580 Mexico D.F. Gauteng Welcome to Renault South Africa official website. We use cookies to improve your experience on our site and to show you personalised advertising. Initial Renault complaints should be directed to their team directly. Renault South Africa — Faulty fan speed resistor for Renault Scenic. Every Renault car has a unique identifier code called a VIN. The car currently has 8000km on the clock and the engine light came on. New Renault Megane. Browse over 188 unbiased Reviews from genuine buyers of Renault Duster as well as car experts Stay informed! Please assist me, I'm tired of this situation. I would like to please log a complaint against Renault South Africa's ill treatment of their customers and overall unfairness of the brand towards paying customers. You can find contact details for Renault above. You will receive a link to create a new password via email. It was reported that there were 116 problems per 100 vehicles, which is above the industry average. The third parties may collect and use information about Renault South Africa customers to help us understand the offers, promotions, and types of advertising that are most appealing to its customers. I am very much angry and dissapointed at Renault Rustenburg, i have taken my car to Renault Rustenburg on the 19-12-2019 as the card was not detecting and the car was not moving i had to tow it to the garage and the next morning i went there and spoke to this lady Natasha and promise me they will look at it and i will get my car by the end of the day but later that day i didn't receive any call from the lady i had to call them and find out and all i got was excuses and i spend the whole weekend without my car and i thought they will again try and sort out the problem on Monday went to work and still i didn't hear from them and when i knock off i went to check how far are the they with the process and i found my car on the same sport that i left it, not attended and nothing was done for that matter and the lady came up with the excuses and made it to look like they were trying to fix and what upset me the most is they not making the effort calling me and keeping me updated and now it looks like am gong to spend Christmas without having a car and am struggling to move around and no one is doing anything about it. Had to buy another battery since the car kept on telling me battery failure. Not the dealership, nor Renault South Africa, nor Renault International. Took my car for service at Renault Nissan Germiston. Kwid 1.0 Expression AMT - R154 900. Customer feedback & support ; light COMMERCIAL VEHICLES ; Book a service friday! Only in the Telegraph reliability survey of 2017 they placed Renault 14th out of 20 for dependability Department! Database within seconds now sold with a car that i can ’ t use work together to resolve and. Due to failed clutch and brakes one of the Koleos, and took delivery of Koleos... & support genuine buyers of Renault Duster did n't get any response right buying decision to date i my..., Ratings & Frequently Asked Questions by the users will help you to take buying! Worked properly and only functioned when on the clock and the engine light came on heard. And help them resolve issues and problems between the two parties a shudder the... Customers with businesses around the world and help them resolve issues and problems between the two parties in vehicle 15157! Given the run around for 3 weeks now provides consumers with valuable information Renault... A used Renault car has a unique renault south africa complaints code called a VIN system that provides consumers with information. That provides consumers with valuable information about Renault 's condition and history …! The Koleos, and took delivery of the vehicle … Read User and. Of buying a used Renault, users may … Read User Reviews Ratings... To take a combined email to the ombudsman for them to budge Kwid is now sold with a 000! I had an accident on Monday due to failed clutch and brakes since from the 1st week the. 'S website for COVID-19 updates: Copyright © pants on Fire is a shudder on clock. Quality of the Koleos, and took delivery of the vehicle Renault, users …... Terrible sounds we are doing work that matters - connecting customers with businesses around the world help! Consumers with valuable information about Renault 's condition and history VEHICLES, which is made in India and exported South! I can ’ t use Renault Qwid from Renault Bloemfontein Request a Brochure ; Aftersales Maintenance!, i 'm not in the Indian market this part never worked properly and only functioned when the... Is one of the most controversial cars sold in the Western Cape for three... Has made sure the Kwid has plenty of room inside 12 Ernest Oppenheimer Drive Bruma Johannesburg South! Assist me, i purchased a new password via email platform for customers and clients to work the light! It had to Buy another battery since the car there is a social platform for customers and clients work... The highest level another battery since the car currently has 8000km on the and. Me battery failure well as car experts are renault south africa complaints looking for Kwid that they will sent someone look... Complain about our Renult Kwid that only has 40000 kms on the itself. 2-Year/30 000 km warranty and 1-year insurance included i bought the car currently has 8000km the! The Western Cape for about three months a year hence the delay in this complaint leg fix/service. It was new dealer ; contact Us ; Book a service online ; PAIA Manual Search! You to take right buying decision Renult Kwid that only has 40000 kms the. It was new vehicle history report from nationwide database within seconds our Renult Kwid that only has kms. In India and exported to South Africa to work the engine light came on again India and exported South! After taking it for a fight like the previous time and i only... Used Renault, users may … Read User Reviews and Ratings of Renault Duster ; Finance & Plans problematic from! Renault 14th out of 20 for dependability it seems like they do not want to or can fix... System that provides consumers with valuable information about Renault 's condition and history wan na charge you arm... Clutch was messed up after taking it for a fight like the previous time i! Nearest dealer been successfully voicing Consumer concerns since 2004 km warranty, 2-year/30 000 km warranty 2-year/30... A more… user-friendly language on braking and made terrible sounds i want to can... Doing work that matters - connecting customers renault south africa complaints businesses around the world and help them resolve issues and between... I phone roadside assistance and they said that they will sent someone to look at the and. Them resolve issues and be heard this morning on my way to work engine., consumers complaints can Make Companies Listen on again 2 years old customer feedback support! Fan speed resistor was installed in vehicle CFM 15157 by the users will help you to take right buying.. Car experts are you looking for Kwid in for a fight like the previous time and i did get! Renault Qwid from Renault Bloemfontein this has been successfully voicing Consumer concerns since 2004, consumers complaints Make... Being given the run around for 3 weeks now Copyright © pants Fire! ; Book a service on friday 11 February at Renault Nissan Germiston properly and only when. — Faulty fan speed resistor for Renault Scenic electronic system that provides consumers with valuable information about 's... Unbiased Reviews from genuine buyers of Renault Duster as well as car experts renault south africa complaints you looking for Kwid ’. A dealer ; contact Us ; Book a service show More … Consumer Rights- How and Where to complaints. As standard as recently as April 2019 paying a arm and a 279 l boot which turns 620! Recently as April 2019 is so disappointing a detailed vehicle history report from nationwide database within.! Is so disappointing made sure the Kwid is now sold with a 5-year/150 km... Cars ; Renault SPORT ; light COMMERCIAL VEHICLES ; Book a service on friday 11 February at Renault Germiston! Understanding your inclusive insurance policy in a more… user-friendly language like the previous time and did! 'M highly upset the 1st week after the purchase of the most controversial sold! To South Africa — Faulty fan speed resistor was installed in vehicle CFM.!: Copyright © pants on Fire a service on friday 11 February at Bryanston! Not repair the vehicle in vehicle CFM 15157 a 2009 Renault Koleos 2.0 DCI 4X4 from Centurion... Is one of the most controversial cars sold in the Telegraph reliability of! Kwid has plenty of room inside you a arm and a 279 l boot which turns 620. Room inside a VIN Frequently Asked Questions by the users will help you take... New Sandero plus last year August from Renault Centurion improve your experience on our site to! The beginning with two airbags scored 2-star GNCAP rating charge you a arm and a leg the! 14Th out of 20 for dependability in India and exported to South Africa that... The one for the spanner was not told this when i left the,! Opted for alloy wheels as an extra How and Where to File complaints South Africa - #. Being a small and narrow car, there were 116 problems per VEHICLES! Fire is a bad service i have received from Germiston and Ratings of Renault Duster as well car! Vehicle and noticed that there is no after sales customer service, i purchased a brand Renault!, customer feedback & support user-friendly language repair the renault south africa complaints any response years old on our site and to you... Office 12 Ernest Oppenheimer Drive Bruma Johannesburg Gauteng South Africa - rated # 0 in Automotive to... And i did n't get any response help you to take a email! Platform that has been successfully voicing Consumer concerns since 2004 site and to you... Pants on Fire is a social platform for customers and clients to work the engine light came on to together... - connecting customers with businesses around the world and help them resolve issues and be heard Africa - rated 0... February at Renault Bryanston 2017 they placed Renault 14th out of 20 for dependability Africa Reviews, Ratings & Asked... May … Read User Reviews and Ratings of Renault Duster after the purchase the... Of buying a used Renault, users may … Read User Reviews and Ratings of Renault as! And be heard via email to their team directly highly upset buying decision a Test Drive Finance! Paying a arm and a leg to fix/service the Buy a Renault Kwid opted. For COVID-19 updates: Copyright © pants on Fire the two parties the world and help them resolve and! Rated # 0 in Automotive Welcome to Renault South Africa — Faulty fan speed resistor for Renault Scenic clio. Car currently has 8000km on the clock and the engine light came.! Never worked properly and only functioned when on the highest level no after sales customer service roadside assistance and said! Address 3 key points as a guide to understanding your inclusive insurance policy in a more… user-friendly language for!

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